Opto Network respects your
privacy. We collect customer information on our web site so that we can provide
consumers with broadband phone service, troubleshoot that service if necessary,
bill customers for service, and for internal market research, including marketing
directed toward potential consumers.
In addition to the information
customers knowingly give us on our web site, our servers collect anonymous statistics
such as the web page visited, time of day, what type of browser was used, and the
IP address that visit originated from. We use this information to gauge the ease-of-use
of our site, monitor the performance of our servers, and to improve our overall
service.
We will use information
customers have knowingly submitted on our web site to comply with legal/governmental
authorities, and to investigate activities that may disrupt the service or violate
our Terms of Service.
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We do not listen to or record
conversations using our phone service, except to comply with legal/governmental
authorities. We do not sell or give information to other companies.
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We protect the information
we collect by using various encryption and security tools. We take security seriously,
and give careful attention to maintaining the security of the information we store.
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If a consumer terminates
their IPPHONEGLOBAL service, we purge the credit card number from our billing servers
once the customer's IPPHONEGLOBAL account is paid in full. We retain call detail
and account records for our internal records.
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Opto Network does not sell any products or services designed to be purchased by children. We do not knowingly collect information from minors. If you believe that a minor has submitted personally identifiable information to us, please contact us to remove the information.
As the Internet and our
business evolve, we may update this Privacy Policy. We encourage you to visit this
page often so that you can keep abreast of changes.
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